Jail

In most cases, people who are arrested can get out of jail by paying a bail bond that is set by the courts. Sometimes inmates will first have to appear before a judge before their bond amount is set.

Bail is the amount of money a judge believes will be enough to motivate someone come to appear for their future court dates. Bond is how the bail money is guaranteed to the court.

Legal Rights Related to Posting Money Bond Pursuant to Section 16-4-102, Colorado Revised Statutes

1. Bond fees, booking fees, and other fees or debts never need to be paid to secure a person's release on money bond, INCLUDING WHEN BOND IS POSTED ONLINE. A payer DEFENDANT, SURETY, OR ANOTHER THIRD-PARTY PAYER need only pay the bond amount in order to secure release.
2. While never a basis to hold a defendant in jail, the following fees are chargeable as a debt to the defendant after release if the prayer SURETY OR ANOTHER THIRD-PARTY PAYER chooses not to pay the fees at the time of bonding: A $10 bond fee and a maximum 3.5% credit card payment fee. No other bond-related fees may be charged at any time, including any kiosk fees or fees for payment by cash, check, or money order, INCLUDING WHEN BOND IS POSTED ONLINE.
3. Bond payments are to be made out to the holding county and are never to be made out in the name of the incarcerated person.
4. A sheriff must release a defendant within six hours after a personal recognizance bond is set and the defendant has returned to jail or within six hours after a cash bond has been set and the defendant has returned to jail and the defendant, or surety, OR THIRD-PARTY PAYER notified the jail that bond is prepared to be posted, unless extraordinary circumstances exist. IF BOND IS POSTED ONLINE, THE SIX-HOUR RELEASE TIMELINE BEGINS WHEN THE DEFENDANT, SURETY, OR THIRD-PARTY PAYER SUBMITS PAYMENT FOR A BOND OR ELECTRONICALLY FILES A POWER OF PAGE 4-HOUSE BILL 25-1015 ATTORNEY. In the event of a delay of more than six hours, a surety OR THIRD-PARTY PAYER and the defendant have a right to know what, if any, extraordinary circumstance is causing the delay. Supervisory conditions of release do not justify a delay in release; except that a sheriff may hold a defendant for up to 24 hours if necessary to ensure a defendant is fitted with required electronic monitoring.
5. Anyone who posts a money bond, INCLUDING BOND POSTED ONLINE, has the right to receive a copy of the bond paperwork, including documentation of the next upcoming court date.
6. A surety OR THIRD-PARTY PAYER may never be asked to use posted bond money to pay a defendant's debts. Only when defendants have posted their own money bond may they be asked if they would like to voluntarily relinquish bond money to pay their debts, INCLUDING WHEN BOND IS POSTED ONLINE. Relinquishment of bond money by a defendant to pay a debt is never required and is entirely a voluntary choice by the defendant.

To file a complaint of a violation of the above subsections

1. Complete a complaint form (available at any WCSO location or from a member in the field) and drop it off or mail it to the Professional Standards Lieutenant, or
2. Complete and submit a complaint form online.

Download a copy of the Inmate Reception Policy(PDF, 44KB)

En Español

En la mayoría de los casos, las personas detenidas pueden salir de la cárcel pagando un bono de fianza que está establecido por los tribunales.

A veces los reclusos primero tendrán que comparecer ante un juez antes de que se fije su monto.

La fianza es la cantidad de dinero que un juez cree que será suficiente para motivar a alguien que venga a aparecer para sus futuras fechas de los tribunales. Bond es como se garantiza el dinero de la fianza a la corte.

Derechos jurídicos relacionados con el envío de bonos monetarios de conformidad con la sección 16-4-102, Estatutos revisados de Colorado

1. Los honorarios de bonos, las tasas de reserva y otras tasas o deudas nunca deben ser pagadas para asegurar la liberación de una persona en bonos monetarios, en particular cuando Bond está expulsado en ONline. Un pagador de paga, seguro o cualquier otro pagador de tercera parte sólo necesita pagar el importe del bono para asegurar su liberación.
2. Aunque nunca es una base para mantener a un acusado en la cárcel, los siguientes honorarios son cobrados como deuda con el acusado después de liberarse si la seguridad de la oración o cualquier otro pago de TERCEROS-PAYOR elige no pagar los honorarios en el momento de la fianza: una cuota de bonos de $10 y una cuota máxima del 3,5% de pago de tarjeta de crédito. No se podrán cobrar otras tasas relacionadas con bonos en ningún momento, incluyendo las tasas de quiosco o tasas por pago en efectivo, cheque o pedido de dinero, INCLUIDO CUANDO EN BOND EN LINE.
3. Los pagos de bonos se efectuarán en el condado de la explotación y nunca se efectuarán en nombre de la persona encarcelada.
4. Un sheriff debe liberar a un acusado en un plazo de seis horas después de que se establezca un bono de reconocimiento personal y el acusado ha vuelto a la cárcel o en un plazo de seis horas después de que se haya establecido un bono en efectivo y el acusado haya vuelto a la cárcel y el acusado, o la seguridad, O TERCEROS PAYER notificaron a la cárcel que se prepara el pago de bonos, a menos que existan circunstancias extraordinarias. Si Bond está posteado en línea, la hora de liquidación de seis horas comienza cuando el Defendante, la seguridad o la tercera parte sufraga un pago por un Bono o por un Fiscal Electrónico por un Pago de 4 casas de 4 a 1015. En caso de retraso superior a seis horas, un seguro o un PAYER DE TERCEROS y el acusado tienen derecho a saber qué, si hay alguna, circunstancia extraordinaria está causando el retraso. Las condiciones de control de la liberación no justifican un retraso en la liberación, salvo que un sheriff podrá retener a un acusado durante un máximo de 24 horas si es necesario para garantizar que el acusado esté equipado con la vigilancia electrónica requerida.
5. Cualquiera que publique un bono monetario, INCLUIDO BOND POSTED ONLINE, tiene derecho a recibir una copia del papeleo de bonos, incluyendo documentación de la próxima fecha del tribunal.
6. Un seguro o un pago de TERCERO-PARTADO nunca se puede pedir que use el dinero de bonos publicado para pagar las deudas de un acusado. Sólo cuando los acusados han publicado su propio bono monetario se les puede preguntar si desean renunciar voluntariamente al dinero de los bonos para pagar sus deudas, INCLUIDO CUENDO EN BOND ES POSTED ONLINE.

Nunca se requiere la renuncia del dinero de bonos por parte de un acusado para pagar una deuda y es totalmente una elección voluntaria por parte del acusado.

Para presentar una denuncia de violación de las subsecciones anteriores.

Completar un formulario de reclamación (disponible en cualquier lugar de la WCSO o de un miembro del campo) y dejarlo o envíelo por correo al Teniente de Normas Profesionales, o Completar y presentar un formulario de reclamación en línea.

Haga clic aquí para descargar una copia de la Política de Recepción(PDF, 44KB)

Notice: Online Bond Posting

We are pleased to announce that bonds may now be posted online through approved electronic platforms, providing a more convenient and secure way to meet bond requirements.

To post a bond online, please use our authorized provider 

This service offers a streamlined, user-friendly experience that allows bonds to be posted electronically from anywhere, at any time. Online bond posting is fully secure and meets all applicable legal and procedural standards.

Please note:

• Bond amounts and conditions remain unchanged under this new process.
• Only bonds posted through officially authorized platforms will be accepted.

For assistance with online bond posting or to ask questions about bond requirements, please contact the bondsman you have been working with, or Touch Pay customer service at: (866) 204-1603 or email them at: customersupport@touchpaydirect.com

Types of Bonds and Payments

There are different types of bonds with the two most common being cash and surety bonds. You must have cash, or cashier's check to post a cash bond. Cashier’s checks and money orders must be payable to the Weld County Sheriff's Office.

Please notify the sheriff's office if you want your name on a cash bond you post, so the money will be returned to you when the court releases the bond. If the person does not go to court when they are supposed to, the court has the authority to seize the cash.

Cash bonds can also be paid online with a credit card. You will need the inmate's name, date of birth, case number and the FULL BOND AMOUNT. Use this link to pay by credit card.

Surety bonds are posted by a third party known as a bondsperson. Google "bail bonds Weld County" to find a local bail bondsperson or search in the Yellow Pages under "bail bonds." Bondspersons charge a fee to post an inmate's bond. Those fees are non-refundable.

For Bond Agents Only

Please set up an account with eBONDS to electronically bond out an inmate. You can set up an account and contact eBONDS through the following ways:

By Phone: (833) 827-4536

Via the eBONDS website select the "For Bail Bondsmen" card on the right

Via e-mail: support@ebondstx.com 

A Affordable Bail Bonds (970) 392-9959

A A Jason's Bail Bonds (970) 356-7950

A-1 Bail Bonds (970) 352-2777

Alda Pauline's Bail Bonds (970) 351-6734, (970) 356-7950, (970) 352-9411- Se Habla Espanol 

Ron's Bail Bonds Company (970) 351-6734, (970) 356-7950 or (970) 352-9411 Se Habla Espanol 

Ross Bail Bonds (970) 945-7676 or (970) 260-5651

All American Bail Bonds (970) 356-6776

All Day All Night Bail Bonds (970) 356-4300 or (970) 356-5353- Se Habla Espanol 

A Seasons Bail Bonds (970) 352-8660

ASAP Bail Bonds (970) 378-7878 or (970) 353-9999

Bail America (970) 356-2245

Bail City Bail Bonds (970) 442-7821 

Bail House Bail Bonds (720) 799-5133

Code 4 Bail Bonds (970) 691-0573 or (970) 352-8660- Se Habla Espanol

Eron INC (970) 352-9411

A Goodfellas' Bail Bonds LLC (970) 919-0153 -Collect Calls Accepted-Se Habla Espanol

Goodfella's Bail Bond LLC (970) 373-8894

Judicial Bail Bonds II LLC (303) 725-3587 or (970) 691-9193

Mandy's Bail Bonds (720) 339-9295

McCarther Bail Bonds (970) 702-2100

Pronto Bail Bonds (719) 691-1911- Se Habla Espanol 

Tami's AA Bail Bonds (970) 282-0591

Weld County Bail Bonds (970) 356-5353 or (970) 356-4300 - Se Habla Espanol 

24 Hour Bail Bonds (970) 352-8888

Service Provider-Viapath

The Weld County Jail has transitioned service providers from Securus to Viapath for inmate visitations and mail!

As of March 5, 2024, inmates began using tablets with messaging, phone calling, video visits, mail scanning and much more!

ViaPath provides tablet and phone services. These services include:

• Phone calls
• Messages
• Video visitations
• Mail scanning

Important Information: Effective on Oct. 30, 2025-New Ways to Pay

ViaPath is making changes to the way payments are applied to the inmates and their friends and family member's accounts on www.gettingout.com.

Here's how you can find the new changes and learn more about them, step by step:

1.) Go to www.gettingout.com 

2.) Once you are on the landing page, select the Deposits tab on the right

3.) Click the green button that says, "Make Deposit" 

4.) You can click the green "Log In" button if you have a Viapath account, or you can click the blue button that says "Continue as Guest"

5.) Next, you will land on the, "Choose a Facility" page. Please select the Country and State in the drop-down boxes. Select "Weld County Co North Jail", in the facility drop down box. Hit the blue "Continue" button

6.) Now you are on the "Choose an Account" page, and you should see three option cards titled, "Incarcerated Person Tablet Account", "Incarcerated Person Communication Account", and "My Messaging".  

7.) Please read the Viapath guide(PDF, 538KB) to learn more about the new changes and way payments will be applied to your accounts.

Requesting a Refund

Please contact Viapath’s Customer Service Department at (866-516-0115) to request a refund.

Refunds are processed back to the payment method with which they were made by Friends/Family:

1. If credit / debit card was used, then funds will be refunded back to that card.
2. If cash, Money Order or MoneyGram was used, refunds will be made in form of a check. 

How to Set Up Your Account

How do you want to communicate with the inmate?

• ConnectNetwork.com – Create an account here for remote visits. This is where the inmate can call only you. You can also fund your AdvancePay account here, that will allow an inmate to only call out of our jail and to call your phone number. This allows you to be in control of your deposits. 
• GettingOut.com – Create an account here to visit an inmate, send messages to an inmate, deposit funds on an inmate's tablet account for visiting and messaging.

VIAPATH Inmate Visiting Instructions

****NOTE: Accounts must be made on both of the sites listed in these instructions****

STEP 1: Set up account to visite an inmate

Go to www.GettingOut.com select “visit now” to conduct/connect the visit

• Create your account – your address must match your driver’s license (Viapath approves)
• For quick approval: include the last 4 digits of your social security number
• Add a profile photo – no filters, hats-head gear, sunglasses
• Add a photo of your physical driver’s license (front and back) –
  • Digital ID’s are not allowed
  • Choose the inmate you want to visit – they must accept you into their contacts
  • Check and confirm your emails
• Download the Mobile App- select the, www.GettingOut.com "visit now” feature to connect to your visit.

  Viapath Customer Service: 1-866-516-0115

STEP 2 – Set up account - to schedule a visit

Go to: Weld County Viapath Technologies website to schedule visits

• Create your account - (jail staff approves your account)
• Add a profile photo – no filters, hats-head gear, sunglasses
• Add a photo of your physical driver’s license (front only)
  • Professional Visitors: include your bar card / work ID’s with your driver’s license
  • Digital IDs are not allowed
  • Check and confirm your emails

Family and Friends: You must schedule your visit 24 hours in advance.

Professionals: You may schedule a visit the same day – please contact the jail to inform them of your intent to visit an inmate.

Remote visits (minimal fee per minute) = the inmate calls out to you.

On-site visits (free) = check in with the jail staff, log into your www.GettingOut.com account on the monitor.

Personal Mail to an Inmate

Mail Scanning – This is a NEW service that will scan your letter and pictures and deliver them digitally to their tablets. You will need to send all personal mail, letters, pictures, etc. to this NEW address.

Personal mail to an inmate must now be addressed to:

Weld County Sheriff – North Jail Complex, CO
Inmate Name, Inmate ID
P.O. Box 247
Phoenix, MD 21131

Here is an example of how personal mail addressed to an inmate should look:

Weld County Sheriff - North Jail Complex, CO
John Smith, #111111
P.O. Box 247
Phoenix, MD 21131

Mail Rejection

Mail will be rejected for the following reasons:

• Blank stationery, blank greeting cards, postage stamps and envelopes  
• Newspaper/Magazine clippings - Internet articles/material 
• Security threat group or gang-related material or photos      
• Sexually explicit/provocative communication, photographs, or drawings, lipstick, any unknown substance, glitter, glue
• Material advocating or inciting violence against anyone because of, but not limited to gender, sexual preference, race, ethnicity, religion, national origin, creed or disability.
• Entertainment materials–puzzles–fonts–coloring pages–animated character photos-Music lyrics–graphic art photos
• Letter(s) must be for the inmate whose name appears on the envelope
• Anything that could reasonably threaten the safety and security of staff, visitors, inmates, or the facility.
• Screen shots with or without thumbnails
• Social media – is not allowed

Professional Mail

Legal Mail (Attorney) mail still gets sent to: 

INMATE NAME
2110 O Street
Greeley CO 80631

One more thing…

Make sure to download the ConnectNetwork and Gettingout applications so you can set up your accounts and start sending inmate deposits via the mobile apps and at www.GettingOut.com.

To reach customer service call, (877) 650-4249.

Web Accessibility Initiative

Photo fees and acceptable forms of payment

Family and friends may send photos to an inmate for a fee.

The fee to send a photo is: $.50 per photo.

Photos must be sent via the Viapath tablet system and separately from the mail or messages.

The fee to send a message is: $.50 up to 1500 characters.

Photo Rejections

Photos will be rejected for the following reasons:

• Security threat group or gang-related materials/photos
• Sexually explicit or provocative communication, photographs, or drawings, lipstick, any unknown substance, glitter, glue.
• Any contents of threats and/or plans of criminal activity
• Material advocating or inciting violence against anyone because of, but not limited to gender, sexual preference, race, ethnicity, religion, national origin, creed or disability
• Entertainment materials–puzzles–fonts–coloring pages–animated character photos-Music lyrics–graphic art photos
• Anything that could reasonably threaten the safety and security of staff, visitors, inmates, or the facility
• Screen shots with or without thumbnails
• Social media – is not allowed

The Weld County Sheriff's Office and the Weld County Jail are recognized as a professional environment. Professional visitors are expected to wear appropriate attire and be well groomed during the performance of their job while conducting business at the Weld County Jail.

The Detentions Division of the Weld County Sheriff's Office has provided the information below as a guide for professional visitors wishing to conduct business at the Weld County Jail.

If a professional visitor is found to be in violation of the following dress code, the professional visitor may be refused entry and/or asked to leave the Weld County Jail until corrections the attire are made.

Appropriate Attire: Clean, pressed clothing in good repair that is neither bizarre, flamboyant, nor casual, which one would expect to see worn in a professional office setting. Ties are not required.

Examples of appropriate attire:

Men: Suits, slacks, with a dress or sport shirt with appropriate footwear and socks. Ties are optional.

Women: Dresses or skirts to knee length or longer, slacks with dress blouse, knit or polo shirts with collars, oxford shirts with collars, professional looking collarless shirts, sweaters/cardigans, blazers/jackets, and turtlenecks. Shoes with a closed toe and an enclosed heel or heel strap.

Inappropriate attire: Clothing that reveals cleavage, back, chest, stomach or underwear. Clothing that is worn from wear, faded, un-hemmed, frayed, is torn, has holes, is dirty or badly wrinkled. Additionally, shorts, crop or gaucho pants, workout attire, tank tops, sweat suits, all plastic or rubber footwear, canvas flip flops, athletic shoes, skater shoes, blue denim jeans, skirts shorter than knee length, cargo pants, strapless dresses, sweatpants, spandex shorts, leotards, sundresses, halter tops with bare shoulders, and jogging/wind/warm-up suits. T-shirts unless worn under another blouse, shirt, jacket, or dress (included as inappropriate would be t-shirts with slogans, terms, pictures, or cartoons printed on them). Hats are not appropriate in the Weld County Jail.

Professional visitors are encouraged to conceal tattoos with clothing whenever possible.

It is the responsibility of each professional visitor to dress appropriately and professionally at all times when conducting business in the Weld County Jail.

Personal visits are set up through the Visitor Web

Each adult visitor must have their own registration. Each registrant must submit:

1. A clear copy of their valid driver’s license, state ID or other valid government picture ID.
2. A profile picture of registering visitor.

• No one else in the photo.
• No use of Snapchat/Photo filters.
• No hats, sunglasses, bandanas or inappropriate attire.

Once a registration is approved, the visitor will set their own visits.

For questions or issues registering an account or setting visits, call Viapath customer service at 877-650-4249.

Onsite visits – No cost

Inmate is allowed a total of two onsite visits per week.

Visits are capped at 30 minutes.

Only the registered visitor and up to two approved minors are allowed at the visit.

Remote visits – $0.20 per minute

Inmates are permitted unlimited remote visits.

Visits are capped at 30 minutes.

Any number of people can participate in a remote visit, so long as the registered visitor is always present.

Visitation schedule

Visits must be scheduled at least 24 hours in advance and can be scheduled to up to one week in advance.

Remote Visiting Hours

• Monday-Saturday 8:00 AM- 9:30 AM, 12:00 PM to 1:30 PM, 3:30 PM to 5:30 PM, 8:00 PM-10:00 PM
• Sunday- 8:00 AM-9:30 AM, 12:00-5:30 PM, 8:00 PM-10:00 PM

Onsite Visiting Hours

• Monday-Friday 8:00 AM-9:30 AM, 12:00-1:30 PM, 3:30-5:30 PM
• Saturday 8:30 AM-9:30 AM, 12:00-1:30 PM, 3:30 PM-4:30 PM

Except for the noon to 3 p.m. lockdown period, morning, afternoon and evening sessions are available for both onsite and remote visits.

Besides lockdown, remote visits can be scheduled between 8 a.m. and 9 p.m. Sunday through Saturday.

Besides lockdown, onsite visits can be scheduled between 8 a.m. and 7:40 p.m. Monday through Saturday. There are no onsite visits on Sundays.

Onsite visits

Rules for onsite visits include, but are not limited to:

1. Valid ID is required at the time of check-in for all onsite visits.  No exceptions. No photocopies allowed. Name and date of birth must match what is on the registration.
2. Only the registered adult and two minors are allowed to participate in an onsite visit. The adult must be a parent or legal guardian of the minors. Proof of guardianship may be requested at any time.
3. Children can’t be left unattended at the visitation monitor or in the lobby area at any time.
4. No unauthorized persons at the monitors.
5. No pets allowed in the jail.
6. No inappropriate attire, including:
   1. No spaghetti straps, strapless tops or tanks tops – for both male and female visitors.
   2. No revealing clothing, including low cut and see-through tops (i.e. no cleavage).
   3. No nudity or flashing will be tolerated.
   4. No gang clothing or colors.
   5. No clothing promoting alcohol or drugs.
   6. No food or drinks at the visitation monitors.
   7. No hats or bandanas.
7. No cellphones or cameras allowed at the visitation monitors.
8. On-site visits may be canceled due to inclement weather.
9. No onsite visits on New Year’s Day, Independence Day, Thanksgiving Day and Christmas Day.

Remote visits

Rules for remote visits include, but are not limited to:

1. Scheduled visitor must be on the visit at all times.
2. Scheduled visitor is responsible for the behavior of all others accompanying them on their visit.
3. Children are not to be left unattended at any time.
4. All visitors must be appropriately dressed, including children.
5. No inappropriate attire, including:
   1. No spaghetti straps, strapless tops or tanks tops – for both male and female visitors.
   2. No revealing clothing, including low cut and see-through tops (i.e. no cleavage).
   3. No nudity or flashing will be tolerated.
   4. No gang clothing or colors.
   5. No clothing promoting alcohol or drugs.
   6. No food or drinks at the visitation monitors.
   7. No hats or bandanas.
6. No use of cellphones to call others while on the visit.
7. No video cameras allowed.
8. No driving during the visit. Driving during your visit is cause for immediate termination.

Any violation of these rules or any form of disruptive behavior could be grounds to terminate a visit early or to ban visitors for six months to one year. 

All visits are monitored and recorded.

A parent or legal guardian must accompany all visitors under the age of 18. Only one adult visitor and two minor children may visit an inmate during a scheduled appointment.

New prisoners are questioned and observed right away to find out if they need immediate medical or mental health care. A telephone call is allowed as soon as possible unless the prisoner is violent.

A nurse and a counselor will talk with a new prisoner within a short time. The nurse finds out if they need to see a doctor, take prescriptions or have other medical problems. The counselor finds out if they are thinking of hurting themselves or need some other help with their mental health.

Counselors "classify" prisoners who don't get out of jail within 24 hours to find out where they should be housed. A prisoner's current charges, past history, behavior and other factors are checked so only prisoners with similar backgrounds are housed together. That helps keep everyone safe and secure. Even then, anyone who feels afraid of someone else needs to tell staff.

All mail is scanned and delivered digitally by a third party. To send mail to an inmate at the Weld County Jail it should be addressed as shown below:

Weld County Jail- North Jail Complex, CO

Inmate Name, Inmate ID

P.O. Box 247
Phoenix, MD 21131

Legal Mail, Money, Notarizations, Inmate Signature

Legal (attorney) mail and personal mail for inmates containing money orders, cashier’s checks, government issued checks, paperwork to be notarized, or needs an inmate signature should be addressed like example below.

The back of the envelope for personal mail for inmates containing these items must be clearly labeled, “documents to be notarized/signed” or “money order enclosed."

Example:

Inmate's Name
Weld County Jail
2110 O Street
Greeley, CO 80631

Items not accepted in the mail

All mail is screened before it is delivered digitally to an inmate. Mail without a return address is not opened and returned to the U.S. Post Office. For security reasons, we cannot accept packages of the following items:

• Food or snacks,
• Stamped envelopes or stamps,
• Construction paper, newspapers, magazines, books
• Any items made with glitter, clippings or anything made with glue,
• Cards that have paper inserts or items that pop out
• As of February 2024, The Weld County Sheriff's Office jail is no longer accepting books that are shipped into the facility.

Items not accepted will be returned. Mail that is deemed not legal, nor containing a government issued check, money order or cashier’s check as described above will be returned.

Postage-paid envelopes and larger envelopes may be purchased through commissary. Indigent inmates will receive one free envelope per week. Indigent inmates are defined as inmates with a balance of less than the current postage rate on their inmate account for 30 or more consecutive days.

An account is opened for an inmate at the time they arrive at the jail. Money in this account is used by the inmate to pay for medical visits and buy commissary. Commissary includes things the jail does not issue like playing cards, snacks, portable radios, deodorant, etc. 

To put money in an inmate’s account, you can mail a money order or make a deposit to Access SecureDeposits via a lobby kiosk, the phone, and the Internet. There is a $4 fee to use Access SecureDeposits. Jail employees cannot accept cash or personal checks to deposit into an inmate's account.

• Money orders must be made out to the Weld County Sheriff’s Office and can be sent to 2110 O St., Greeley, CO 80631. Make sure the inmate's name is written in the “for” or “remarks” section of the money order. Cash or personal checks are not accepted.
• A Lobby Kiosk is available 24 hours a day, 7 days a week, and accepts cash only. Bills larger than $1 are accepted.
• Phone deposits are available 24 hours a day, 7 days a week. Contact a bi-lingual Customer Service Representative at 1-866-345-1884 who accepts deposits from debit cards and credit cards.
• Online deposits are available 24 hours a day, 7 days a week at https://www.accesscorrections.com Money can be transferred to an inmate's account online using a debit or credit card.

Access SecureDeposits provides the most affordable and reliable way to deposit funds into an inmate's account. Please keep your receipt once a deposit is made. For all questions or problems concerning the kiosk, phone, or internet services contact customer support at 1-866-345-1884. Have your receipt ready when you call.

Staff cannot give messages to inmates. If you have an emergency message, telephone the jail and ask for an on-duty commander. Even emergency messages have to be verified before being given to an inmate.

There are two options for speaking with inmates at the Weld County Jail.

• Prepaid AdvancePay® Account: When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. After you set up an AdvancePay account, you can start adding money and receiving phone calls. As long as you have a balance for at least a one-minute call in your account, you can receive a call at any time. To create your AdvancePay account and deposit funds please visit Connect Network. PLEASE NOTE: Effective Oct. 30, 2025, the funds in "My Messaging Account" will not be available to pay for video visits. You will need to use the "Advance Pay Account" option(PDF, 538KB) to pay for video visits. 
• Collect calls: Collect calls can be billed to your telephone bill if you have a landline phone that can accept collect calls and the account is in good standing with the provider. The majority of customers do not qualify for this type of account, including customers with VOIP accounts, cell phones, or collect call blocks on their account.

Customer Service Information

Hours of operation: 24/7

AdvancePay Accounts: (800) 483-8314

Customer Service: (877) 650-4249

Only collect call telephones are available to inmates. All personal telephone calls are recorded. A fee is billed to the person called for every call accepted. 

Talk time is limited to 15 minutes per call. Calls cannot be made to international numbers and will disconnect if a computer believes you are trying to forward a call to someone else or have a portable phone. 

If you accept a lot of calls, the cost will quickly add up on your phone bill. We encourage you to write letters and visit in person, so you don't spend a lot of money.

You can have your telephone number blocked so it cannot be called from jail by asking an on-duty supervisor. The block will stay until you call the on-duty supervisor to have it removed.

Housing units, called "pods," are made up of several individual rooms connected to a large room. A correctional officer works inside each housing unit 24 hours a day. Individual rooms can have one bed or more. A housing unit may hold as many as 80 inmates.

Inmates have to stay in their room or cell with the door closed or locked several times a day. This is called a "lock down" period. Even with lock downs, inmates are still outside their individual room or cell about 10 hours every day.

A nurse is always in the building. Clinics with the jail physician and dentist are available several times each week. Co-payments are charged for appointments not required by a nurse. If you have important information about an inmate's medical or mental health, call the jail and ask to speak to the medical unit.

Three nutritionally balanced meals are served every day and recreation time is scheduled several times each week. There are both indoor and outdoor gyms.

An in-house library is available. Inmates are allowed to check out up to two books each week.

All basic hygiene supplies and clothing are issued by the jail. Some inmates have to wash their own underclothing, but uniforms and bedding are washed and regularly exchanged by the jail. Inmates are expected to shower at least twice weekly and may ask for a razor to shave. Haircuts may be available at cost.

Programs are offered for self-improvement. An inmate needs to talk with a counselor to find out what might be available.

A grievance procedure is available to inmates if they have a complaint or a problem. The grievance procedure is described in The Inmate Handbook available in each housing unit.